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How to set your business up for networking success in 2019
The past 12 months have been challenging, even turbulent, for a lot of businesses. The continued drive towards digitalisation, the promise of emerging technologies and increasing cyber-threats has left many
Read moreHow smarter procurement can create opportunity in a rapidly changing telecoms market
After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart
Read moreIt’s time to restore trust in the internet
Maintaining privacy and freedom in an ultra-connected era is one the key elements in restoring trust in the internet, writes Stefano Pileri, the CEO of Italtel.
Read moreRCS presents significant opportunities for brand and operators but why are so few using it?
Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less
Read moreIt’s time to unlock the potential of connected public spaces
Permitted Development Rights have been the cornerstone of public telecoms infrastructure for over thirty years. They allow for the speedy, national deployment of critical telecoms network infrastructure, without the excessive
Read moreKnow your chatbots from your virtual assistants and why you should care
As customer expectations drive demand for round-the-clock service and near-immediate response times, businesses have understandably sought to automate their customer communication offerings wherever possible, writes Omar Javaid, the chief product
Read moreConnectivity – the danger of buying what you’re sold
We all know what happens when there’s a monopoly. Regardless of industry or product, consumers have limited – or no – choice, and end up paying whatever the suppliers in
Read moreCompanies need to rethink their structures to survive AI disruption
Within the next fifteen years, all specialised professions will be automated by artificial intelligence (AI), writes Charles Towers-Clark, the group chief executive of Pod Group. This technological shift will bring
Read moreWhy CSPs need a code of ethics for customer data
Consumers taking control of their personal data has been a central theme of 2018, and not only in the many discussions around the General Data Protection Regulation (GDPR), writes Chad
Read moreKeep running to lead the race
The author is Fu Jianjun, CMO of Whale Cloud. “It takes all the running you can do, to keep in the same place”, this is a dialogue between Alice and
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