How to set your business up for networking success in 2019

The past 12 months have been challenging, even turbulent, for a lot of businesses. The continued drive towards digitalisation, the promise of emerging technologies and increasing cyber-threats has left many

Read more

How smarter procurement can create opportunity in a rapidly changing telecoms market

After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart

Read more

It’s time to restore trust in the internet

Maintaining privacy and freedom in an ultra-connected era is one the key elements in restoring trust in the internet, writes Stefano Pileri, the CEO of Italtel.

Read more

RCS presents significant opportunities for brand and operators but why are so few using it?

Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less

Read more

It’s time to unlock the potential of connected public spaces

Permitted Development Rights have been the cornerstone of public telecoms infrastructure for over thirty years. They allow for the speedy, national deployment of critical telecoms network infrastructure, without the excessive

Read more

Know your chatbots from your virtual assistants and why you should care

As customer expectations drive demand for round-the-clock service and near-immediate response times, businesses have understandably sought to automate their customer communication offerings wherever possible, writes Omar Javaid, the chief product

Read more

Connectivity – the danger of buying what you’re sold

We all know what happens when there’s a monopoly. Regardless of industry or product, consumers have limited – or no – choice, and end up paying whatever the suppliers in

Read more

Companies need to rethink their structures to survive AI disruption

Within the next fifteen years, all specialised professions will be automated by artificial intelligence (AI), writes Charles Towers-Clark, the group chief executive of Pod Group. This technological shift will bring

Read more

Why CSPs need a code of ethics for customer data

Consumers taking control of their personal data has been a central theme of 2018, and not only in the many discussions around the General Data Protection Regulation (GDPR), writes Chad

Read more

Keep running to lead the race

The author is Fu Jianjun, CMO of Whale Cloud. “It takes all the running you can do, to keep in the same place”, this is a dialogue between Alice and

Read more