Verizon pursues ‘sell with’ strategy to provide integrated connectivity to Microsoft Teams users

Telecoms operators are circling the enterprise services market as they seek out new sources of revenue. The aim isn’t necessarily to become IT providers themselves but to assemble attractive packages

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It’s time for telcos to try for another trillion

The telecoms market is worth about US$1tn but revenues are under pressure and networks are even more thirsty for cash as 5G begins deployment. What communications service providers (CSPs) need

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In search of the apex predator of the 5G ecosystem – Oxpecker Edition

Coming back from MWC19, my head agog with robots, AI and the realisation of 5G, the phrase that kept recirculating was ‘building the ecosystem’, specifically the 5G ecosystem, writes George

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Deliver the personalised experiences today’s customers demand

Customers today have more options than ever about where they spend their money, writes Jonathan Wax, the vice president for EMEA at Nexidia.

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DSP chooses Netcracker to aid CSP transformation

Yes, the headline is the right way around.

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Four things to consider when choosing a resource management solution – Part Two

Bernd Pruessing, a senior solutions consultant at FNT Software continues his article on what communications service providers (CSPs) should consider when selecting a resource management solution.  

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Four things to consider when choosing a resource management solution – Part One

Is your organisation still using a fragmented set of tools or even manual processes to plan and manage network resources? Are you struggling to fulfill new products and services due

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Use insight to make the user experience better

The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing

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JT managing director details Dimension Data decision for next generation managed cloud platform

Barna Kutvolgyi, the managing director for The Channel Islands of JT, tells George Malim why the communications service provider (CSP) chose Dimension Data for its next generation cloud platform  

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Speak to me! How digital virtual assistants could open the door to AI for CSPs

The use of basic artificial intelligence (AI) in serving customers is already prevalent among communication service providers (CSPs). Typically, the technology is deployed in chatbots and automated digital workflows to

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