Articles

14 October, 2020

How CSPs can secure their networks by using wholesale carrier capabilities to address signalling threats

Location tracking and interception of communication (SMS and/or calls), in addition to wholesale fraud and other less severe forms of malicious activity, have become a fact of life for communications service providers (CSPs). Subscribers’ data privacy, the security of M2M and IoT devices and application to peer (A2P) messaging are all under threat, affecting individuals, businesses, institutions and government. (more…)

Show me the 5G money – how to build a competitive proposition

As 5G is becoming a commercial reality in multiple lead markets, and with many other launches anticipated over the next 12-18 months, the pressure is on Service Providers to finalize successful go-to-market strategies for 5G. (more…)

18 October, 2017

CSPs feel management siloes can be avoided in hybrid networks, Frost / VanillaPlus survey finds: Part 1

Analysts Frost & Sullivan collaborated with VanillaPlus recently to ask our readers their thoughts on 10 key questions facing communication service providers (CSPs) involved in digital transformation of their business and operations. In a 2-part summary, Jeremy Cowan reports on the findings. (more…)

11 May, 2016

US data ‘shocks’ coming, panic stations at TM Forum Live! and too much airport coffee

THE WEEK: In the first of a new series of THE WEEK columns from VanillaPlus.com, Jeremy Cowan warns there are data pitfalls ahead for the unwary working in Europe, and beartraps in partnerships close to home. (more…)

11 April, 2016

Huawei aims to accelerate digital transformation to promote IoT and a more connected world

Global information and communications technology (ICT) solutions provider, Huawei opened its 13th Global Analyst Summit in Shenzhen today. The event brings together more than 500 analysts, journalists and business leaders from the telecom, internet, finance, and other industries. (more…)

30 March, 2016

Webinar: Digital Ecosystem Management – the winning business model for the 4th Industrial Revolution

Webinar online
Event date: April 20th, 2016 | 15:00 (more…)

15 March, 2016

Three selects Amdocs for €65m IT digital transformation

Three has enetered into a five-year managed services contract with Amdocs to transform its IT infrastructure, and deliver customer experience innovation across all lines of business. (more…)

09 February, 2016

CSG survey finds 28% of CSPs see DSP transformation as top growth area

CSG International has announced the results of its recent global market survey, designed to understand how communications service providers (CSPs) are transforming their businesses to better support digital services. (more…)

23 November, 2015

Digital transformation brings BSS to a breakpoint

The swing from traditional communications services to digital services provision is rapidly gaining momentum, as we see weekly in new partnerships between communications service providers (CSPs) and media providers, and over the next few years we expect a growing number of similar alliances to form, as CSPs move more deeply into Internet of Things propositions such as Connected Home and eHealth. (more…)

08 October, 2015

CSPs must address the entire customer journey if they are to become DSPs

Communications service providers (CSPs) are transforming to become digital service providers (DSPs) but to do so they need to move away from the monolithic CEM systems of the past. Mark Edwards, the CEO of MDS, tells George Malim that CSPs are looking to address the entire customer journey by starting with a vision and working backwards to create the platform they need. (more…)