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10 November, 2020
CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services that customers will find valuable, increase the opportunity for direct contact to learn more about individual customer needs and to build trust in the CSP brand.
31 January, 2019
Network operators are the backbone of today’s digital economy. Led by explosive demand for bandwidth and connectivity from consumers and businesses, the opportunities available to them are numerous. However, finding the right balance between meeting this demand, stimulating further revenue growth via new services, and maintaining a consistent Quality of Experience throughout, will not be straightforward. (more…)
10 September, 2018
[Sponsored] MVNOs [Mobile Virtual Network Operators] have been significant market players in the mobile telecommunications markets for almost two decades. They represent between 10% to 40% of the total mobile market, in various countries, where MVNOs are established for more than a decade. (more…)
29 November, 2017
Mobile Video Index report highlights trends and insights from more than 30 live deployments globally.
Analysis of live operator data conducted by mobile data traffic management solutions provider, Openwave Mobility has found that 38% of all mobile video traffic globally is now High Definition (HD) – far beyond what mobile operators had predicted.
20 November, 2017
As Communications Service Providers (CSPs) invest in becoming Digital Service Providers (DSPs), providing new digital services, digitalising their operations, and virtualising their networks, what are the major new challenges?
In an interview with analyst Mark Mortensen, Digital Experience Research Director with Analysys Mason, Jonathan Kaftzan of software giant Amdocs, discusses the current landscape, identifying the key threats and opportunities that have become apparent.
As they move increasingly into the digital space, with a range of increasingly complex new digital services bundles for both consumer and enterprise, there is unquestionably an overwhelming need for Telcos to simplify their business processes.
That said, they also have a number of inherent strengths, some currently untapped, that can be galvanized and built on, as they transform, for immediate financial and subscriber value benefits.
Take a look at the very real market opportunities already open to CSPs, how some are already realising that value and the key learning points, outlined in this recent discussion.
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17 November, 2017
The path from 4G to 5G is indirect and encompasses a range of options encapsulated under the 4.5G umbrella term for staging migration. This is enabling operators to access a tailored upgrade path by choosing products that use already available network assets but are deployed with system-ready modules that can evolve to 5G at a later stage. With this approach, the full radio capability cannot be used immediately but other parts of the system can benefit from pre-5G availability.
27 September, 2017
In the traditional telecoms environment, red lights in the network operation centre (NOC) were sufficient to warn operators of a network performance issue. However, as services have become more complex than simple network connectivity and as network architectures increasingly involve different types of network technology, a red light on a console warning of poor performance or failure of a specific network element is of little use in identifying service affecting issues or the root cause of an issue.
12 September, 2017
A new study from Juniper Research has found that operator revenues from international mobile data roaming are expected to grow at an average annual growth rate of 8%, reaching $31 billion (€25.93 billion) in 2022 compared to $21 billion (€17.57 billion) in 2017. This is despite a global fall in data revenues by 11% in 2017 – including a 46% decline in West Europe – (more…)
29 August, 2017
The future of mobile communications is likely to be very different to today’s experiences, with 5G connectivity affecting huge areas of our lives. 5G networks will offer data speeds in excess of 10 Gbps, extreme low latency and ultra-reliable connections in a secured and trusted environment with greater privacy compared to today’s networks.
Moreover, 5G will be a key enabler in transforming our economy and society by providing connectivity in three broad areas:
To meet all these needs, 5G core networks must be based on a cloud native core that offers the flexibility, responsiveness and adaptability to meet the high speed, low latency demands of a business environment that will come to depend on 5G.
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18 June, 2017
Communications service providers (CSP) today are facing multiple challenges in vying for customer loyalty, reducing costs, and staying ahead in a highly competitive business environment. Among the tools to help them achieve their strategic goals is artificial intelligence (AI). (more…)
