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As the PSD2 (Revised Payment Service Directive) takes effect in the EU, banks that previously had a monopoly on consumer account details will now be obligated to safely disclose that

Recently, technologies such as big data, artificial intelligence and machine learning are having a moment in the spotlight due to their potential to transform our working and personal lives. As

Communications service providers (CSPs) and their suppliers recognise the need for digital networks to support high speed communication, on-demand services and dynamic management. Therefore, they are taking steps to ensure

After a two and a half-year rollercoaster ride, during which it acquired Orga Systems then parted company with its founder and CEO, Canada-based Redknee Solutions Inc. (TSX: RKN) has changed

We may not yet know what will be the most lucrative 5G services, but it’s clear that to succeed with the next generation of mobile and become digital service providers

In this interview Niall Norton, the chief executive of Openet, tells George Malim, the managing editor of VanillaPlus that, as 5G and virtualisation begin to emerge, communications service providers (CSPs)

EXCLUSIVE REPORT – Brazil Case Study: It can be hard for telcos to collect what they’re owed at the best of times. And in recent years, says VanillaPlus’s editorial director,

Consumers like chatbots. In fact, many prefer them to call centre agents. But there’s a public perception that service providers (SPs) are simply using the technology to cut one of

It seems like artificial intelligence (AI) and machine learning (ML) have gone from comms zero to hero in a matter of months, says Jeremy Cowan. More and more independent software

Troubled telco TalkTalk has had enough of trying to win over UK mobile users. Meanwhile, solution vendors are prepping key launches and M&As, says Jeremy Cowan, and hinting at major