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07 December, 2018
Ericsson has issued a statement apologising to its customers and customers’ customers for causing a lengthy loss of all mobile data and some voice services yesterday. As we reported, a failure in Ericsson software deployed by O2 UK and SoftBank in Japan led to a day-long service outage on Thursday, December 6th.
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07 December, 2018
WEEK IN TELCO IT – Mainstream media outlets have been dominated in the last 24 hours by two telecoms-related news stories. As Jeremy Cowan reports, the China-based network systems giant, Huawei is demanding the release from detention in Canada of its CFO. Meanwhile, UK network operator O2, (more…)
18 October, 2018
In the first of a series of articles in advance of this year’s Broadband World Forum, Niall Hunt, the digital content lead for the event, explores how preparations for 5G are progressing. Although many operators and businesses are already busy pushing their 5G messages, the truth is that 4G isn’t going anywhere just yet. 4G and 5G networks will continue to coexist for the foreseeable future, sharing the same wireline network infrastructure between cell sites and data centres.
12 July, 2018
Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.
11 July, 2018
LTE data roaming within the EU radically increased last year, with traffic volumes over the summer up to eight times larger than the same period in 2016, writes Mikaël Schachne, the vice president of the mobile data business at BICS. The trigger? Roam like at home (RLAH).
30 May, 2018
Digital transformation has become one of those industry-swamping buzz phrases that emerges to dominate discussion and innovation in telecoms. However, the good news is that we’re moving beyond the marketing hype of digital everything and figuring out how digitally transformed telecoms is actually going to work. A vital element of this is in the operational systems and data that operators rely on to run their businesses. With this in mind, VanillaPlus recently hosted a webinar to explore strategies around how the telecoms IT – the business support systems and operational support systems (OSS & BSS) need to be renewed in order to enable and support digital transformation for the telecoms industry. (more…)
13 April, 2018
Glenn Lurie, the chief executive of Synchronoss, tells George Malim that the coming together of cloud, IoT and 5G capabilities gives communications service providers (CSPs) an opportunity to choose their own destinies in the digital economy
27 March, 2018
With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to be compliant. While previous regulations were more focused on protecting personal data and how information is stored, this new regulation takes it a step further and focuses on how personal data is actually processed. With today’s complex IT environments and cloud deployments, this is no simple task. Getting everything in place for the May deadline has become a real challenge for many CSPs, especially when it comes to ensuring their revenue assurance and fraud management solutions are compliant, writes Carlos Marques, the director of product marketing at WeDo Technologies.
19 March, 2018
Among the drones, phones, cars and, yes, spacecraft at this year’s Mobile World Congress, it was easy to think the BSS talk was simply business as usual. However, there were several clear indicators at the show that business as usual is no longer fit for purpose in the digitally transformed telecoms industry of the future, writes George Malim.
19 March, 2018
Customers don’t tend to think in terms of channels. They think of results, writes Bartlomiej Kordas, a BSS product manager at Comarch.
