Netcracker’s converged fixed and mobile revenue management solution goes live at Slovak Telekom

Netcracker Technology announced that Slovak Telekom, the Slovak communications service provider, has gone live with Netcracker’s converged Revenue Management solution for its residential and VSE/SoHo customers. Netcracker’s offering enables Slovak Telekom

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Oi strengthened by Real savings from e-billing SaaS, as Brazilian operator minimises revenue collection risks

EXCLUSIVE REPORT – Brazil Case Study: It can be hard for telcos to collect what they’re owed at the best of times. And in recent years, says VanillaPlus’s editorial director,

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Innovation with OSS mediation experience-based charging

In the last blog, Keith Brody introduced the concept of OSS Mediation. Now, let’s move from theory to practice and start examining the technology in action by looking closely at

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Telekom Serbia transforms customer experience with Avaya

Telekom Serbia, a provider of the communications company, has transformed its customer experience, increasing efficiency and improving quality of service, after working with Avaya on a four-year strategic plan to integrate different

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OSS is the new BSS. Really (sort of)

At the bottom of the BSS stack, close to the network, you’ll find the box known as (billing) mediation. Its function (loosely); to collect and pre-process usage records before upstreaming

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Why taking a design-led approach is the best way to create better billing experiences

With all the controversies surrounding inaccurate bills and bill shock, the need to overhaul billing communications is increasingly well understood among organizations. However, this isn’t just a technical issue, getting

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Infomedia launches direct carrier billing to Bahrain and Egypt

London, UK. October 2, 2017: Infomedia, a global provider of Direct Carrier Billing (DCB), today announced further expansion into the Middle East and North Africa (MENA).

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New eBook: Better billing by Design

As the fruits of digital transformation begin to show through at all types of business across the world, we’re seeing new, technology-enabled business models emerge as product-centric businesses morph into

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RCN and Grande Communications select Netcracker’s revenue management solution to optimise customer experience

Netcracker Technology announced that digital TV, phone and internet service provider RCN has selected Netcracker’s Revenue Management solution to improve efficiencies at both RCN and Grande Communications. RCN and Grande

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BT Group selects Brite:Bill as its billing communications platform

Brite:Bill, an Amdocs company, announced it has been selected by BT Group as its billing communications platform provider. BT Group chose Brite:Bill’s technology and services to transform customer invoices into

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