Are mobile operators the key to unlock financial inclusion

When applying for a loan, traditional banks will always check a customer’s credit history, writes Steve Polsky, the chief executive of Juvo. Whether or not the loan is approved relies

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Will CSPs start paying the bills?

As the PSD2 (Revised Payment Service Directive) takes effect in the EU, banks that previously had a monopoly on consumer account details will now be obligated to safely disclose that

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Agility remains elusive when it comes to helping CSPs remain competitive

Communications service providers (CSPs) are under constant pressure to compete in an increasingly crowded marketplace, writes Lakshmi Randall, the director of product marketing at Denodo.

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Challenges of legacy billing processes in era of fast-paced digital transformation

There were days when billing was considered just as the trivial part of the whole IT services, but that was more than a decade ago. The investment in ‘Billing Management’,

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Pod Solutions and Subex partner to provide advanced security for IoT billing and connectivity service

Telecom analytics solution provider, Subex has been selected by Pod Solutions, a division of Pod Group to implement its IoT security solution, Subex Secure, as part of Pod Group’s billing and connectivity service.

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Are artificial intelligence and chatbots the future of customer interactions?

Recently, technologies such as big data, artificial intelligence and machine learning are having a moment in the spotlight due to their potential to transform our working and personal lives. As

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SatADSL leverages the cloud to enable new innovative business models for MNOs in Africa

SatADSL, a provider of professional VSAT services via satellite, announced an innovative new service for Mobile Network Operators (MNOs) which will enable them to deliver satellite-based connectivity without investment in

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New version of enterprise platform for CSPs launched by Brite:Bill to enable customers to present, track and analyse costs and usage

Brite:Bill, an Amdocs company, announced the availability of Brite:Bill Corporate version 5.0, a powerful platform for telecom service providers that combines bill presentment and advanced analytics capabilities for enterprise customers

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Redknee Solutions puts management upheaval behind it and changes name to Optiva as part of transformation plan

After a two and a half-year rollercoaster ride, during which it acquired Orga Systems then parted company with its founder and CEO, Canada-based Redknee Solutions Inc. (TSX: RKN) has changed

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What’s the key to monetising 5G?

We may not yet know what will be the most lucrative 5G services, but it’s clear that to succeed with the next generation of mobile and become digital service providers

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