Talking Heads

Managing subscriber data is part of CSPs’ DNA, they just need to apply it to mobile data so that they can effectively monetise its potential. Here, Louis Brun, chief operating

Michele Campriani is CEO of Accanto Systems, the specialist provider of Customer Service Assurance solutions to CSPs. With more than 15 years of experience in the service provider market, he

Enhance user experience for CSP customers and cut customer churn

“What it allows us to do is segment the CEM value proposition.” – James Doyle, Arantech