Talking Heads

Growing IoT complexity demands global transparency and simplicity

Global IoT connectivity has traditionally been complex to manage, with actual usage and consumption by devices being unclear. Harald Fuchs, the managing director of Freeeway, a provider of global IoT

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Podcast: Tackling telecom pain points to aid new services

Telcos worldwide are facing competition over their new services from agriculture to telehealth logistics to manufacturing. It’s vital for them to roll-out new services quickly, reliably, scalably and interoperably with

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Podcast: Cave Dwellers, Privacy, Huawei and Buzzsaws

Guest Alicia Asin, CEO of IoT specialists Libellium, asks “Is it really necessary to expose our privacy to control pandemics?” Privacy Purists are in the spotlight as Jeremy Cowan and

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Data analytics is the key to perfecting the customer experience

VanillaPlus Q&A w/Neil Lilley, Solution Marketing Manager, Ericsson Digital Services How big data analytics can help service providers get closer to their customers and compete on quality. Despite brisk demand

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3D Analytics plus passive monitoring and active verifier data will enable visibility into hybrid operations

Anssi Tauriainen is director of the Analytics and Advanced Services Business Unit at EXFO. Here, he tells VanillaPlus that analytics systems that can automatically derive insights across multiple network domains

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Monitoring, optimisation and analytics come together to transform CSPs’ performance

Abdelkrim Benamar is chief executive of Astellia, the provider of monitoring, troubleshooting, network optimisation and, more recently, analytics solutions. A long term telecoms industry executive, Benamar has been putting a

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Innovation opportunities abound as CSPs learn to play to their strengths

Lucas Skoczkowski is chief executive officer of Redknee, the provider of real-time converged billing and customer care systems that has recently acquired the BSS business unit of network equipment vendor

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Data is nothing but data until it’s analysed for a purpose

Lyn Cantor is president of Tektronix Communications, the vendor of assurance and big data analytics systems that has emerged as the world’s first Telecoms Intelligence Provider. Here, he tells VanillaPlus

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Fast and slow data intelligence approaches extract CEM value for CSPs

One year on from acquiring Telcordia for more than US$1 billion and more recently the acquisition of ConceptWave, Ericsson continues to see great potential for CSPs to extract great value

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Inefficiency is inexcusable – customer data transforms CSP performance engineering

Shirin Dehghan is chief executive and founder of Arieso, the provider of customer centric, location aware network management solutions for mobile network operators. She established the company in 2002, having

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