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Machine learning and artificial intelligence (AI) are two technologies that are making a huge impact on virtually every industry, writes Brendan Gill, the chief executive of OpenSignal. Smart tools are

Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile

LTE data roaming within the EU radically increased last year, with traffic volumes over the summer up to eight times larger than the same period in 2016, writes Mikaël Schachne,

It’s easy to fear for the loss of the human touch when it comes to customer experience (CX) these days, writes Ryan Lester, the director of customer engagement technologies at

Service providers everywhere are increasingly turning to virtualisation, writes John English, the senior product manager for service providers at NETSCOUT. In an effort to gain control of service creation, innovate

SPONSORED ARTICLE 5G isn’t just an incremental increase in speed and bandwidth, it’s the new face of the network and a key driver of the digital revolution. Until now, the

The history of the telecoms industry is littered with failed attempts to own new market opportunities. However, in the Internet of Things (IoT) operators can be enablers of an open

It doesn’t feel like too long since IT and telecoms were very separate entities, writes Carl-Erik Kjaersgaard, the chief executive and co-founder of artificial intelligence and media analytics company, Blackwood

Future revenue opportunities seem very bright indeed for Internet of Things but to enable the business model and ensure workable profit margins, MNOs will need to look carefully at how

In space exploration, NASA needed a way to monitor and control each of its spacecraft, space stations and satellites that were sent from Earth, writes Ganesan Arulanandham, a consulting partner