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News
California-based Mobileum to acquire roaming, fraud and revenue management firm WeDo Technologies
Two specialists in roaming, revenue assurance, and fraud management are joining forces to strengthen their solutions and support for the telecommunications industry. Cupertino, California-based Mobileum Inc., a global provider of analytics-based roaming and risk
Read moreVolaris acquires MDS Global to add to telecoms software portfolio
BSS provider MDS Global has been acquired by Volaris Group, the operating group of Constellation Software, in a twelfth acquisition by the company in the Communications and Media vertical.
Read moreTelefónica’s AURA turns artificial intelligence into real, enhanced customer experiences
Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers.
Read moreWhy would you outsource your brain, asks Axiata’s analytics chief?
A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be
Read moreCenturyLink’s Dalvi explains expanded Google Cloud partnership benefits for enterprises
As the lines between IT and telecoms services provision continue to blur, Mahesh Dalvi, the vice president of global IT solutions at managed services at CenturyLink, tells George Malim how
Read moreApplication of AI enhances field service management for 5G, IoT and beyond
As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more
Read moreFour things to consider when choosing a resource management solution – Part Two
Bernd Pruessing, a senior solutions consultant at FNT Software continues his article on what communications service providers (CSPs) should consider when selecting a resource management solution.
Read moreFour things to consider when choosing a resource management solution – Part One
Is your organisation still using a fragmented set of tools or even manual processes to plan and manage network resources? Are you struggling to fulfill new products and services due
Read moreCSPs look to AI but must learn new skills to maximise opportunities
As artificial intelligence (AI) continues its move to become a mainstream discussion point, relevant to all industries, George Malim interviews Ravi Palepu, the vice president and global head of telco
Read moreUse insight to make the user experience better
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing
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