Expert Opinions

How can CSPs harness big data to improve customer value management?

The mobile market is an increasingly competitive environment and the rise of new entrants such as OTT players is changing the rules of the game by bypassing the CSPs and

Read more

Telecoms industry, we have a problem

While the wireless industry has the components – especially with big data – to prevent disaster, it is reaching an Apollo 13 moment, writes Rob Chimsky In the classic film

Read more

Who’s afraid of that bad, big data?

When CSPs think of big data their first thoughts are of the network and the challenges associated with managing it. However, big data isn’t just about CSPs’ network management issues,

Read more

CSPs must deliver data experiences

David Sharpley is vice president of business and products for Amdocs’ newly created Data Experience business unit. The unit was launched following Amdocs’ acquisition of policy management specialist, Bridgewater Systems

Read more

Proximity Marketing: Are you ready to monetize location-based data?

The data that is being collected about where people are in the world and what they are doing there is exploding. According to a recent McKinsey survey, more than 1

Read more

Analytics is about monetising insights

Anandan Jayaraman (AJ) is chief product and marketing officer of Connectiva Systems, a key provider of analytics systems for CSPs. AJ has worldwide responsibility for Connectiva’s corporate and product strategy, product management,

Read more

NetCracker preparesfor the Gigabit Society through aggressive expansion and innovation

Andrew Feinberg, CEO of NetCracker talks to VanillaPlus's editor, George Malim about acquisitions, services for CSPs, the benefits of scale, and future-watching.

Read more

Monetising data services with sophisticated policy control

As service providers create new services, they want to give their customers what they need in real time and capitalise on dynamic service capabilities that give them an edge in

Read more

Critical data migration – time to conquer the challenges of change

Operators are increasingly finding themselves under pressure from agile new entrants capable of undercutting their prices. To remain competitive, operators must be able to make use of economies of scale, keep up

Read more

Mobile data growth: what’s your recipe for profit?

Operators must select their approaches to policy control carefully if they are to maximise on the benefits both in terms of protecting their networks and in terms of improving the

Read more