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AWS launches aggregation service for security alerts from disparate sources and runs continuous compliance checks
Amazon Web Services Inc., an Amazon.com company, has announced the general availability of AWS Security Hub, a service that gives customers a central place to manage security and compliance across an AWS environment. (more…)
AT&T and Colt Technology Services have completed the first application of MEF’s LSO (Lifecycle Service Orchestration) Sonata APIs, allowing business customers to order services across multiple carriers virtually seamlessly. (more…)
Customer engagement and experience specialist Content Guru appoints Janes as new chief people officer
The cloud Customer Engagement & Experience solutions provider, Content Guru, has hired a new chief people officer. (more…)
With 5G at the centre of mobile operators’ strategies, the challenge is to avoid another cycle of intense infrastructure investment which enables the business cases of other organisations. Instead, operators need to take up a new role that monetises the enablement they provide and places them in the connected ecosystem as more than the providers of connectivity.
Ryder Systems has joined Mavenir’s Rich Communications Service (RCS) Business Messaging Ecosystem. Paul Haworth, managing director and founder at Ryder Systems says, “We see RCS as the next big thing in messaging.” (more…)
Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.
A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be the ideal ingredients for a group-wide data analytics function but that’s what Axiata has created with its Axiata Analytics business unit. George Malim reports from Digital Transformation World, in Nice, France.
According to a new global survey fielded by the Business Performance Innovation (BPI) Network, in partnership with A10 Networks, mobile service providers anticipate significant new revenue opportunities from the coming deployment of high-speed 5G networks and a host of new IoT-driven use cases. (more…)
More than half of telecoms leaders admit to launching transformation initiatives without a clear strategy
New research from Celonis finds that, despite significant pressure to embark on transformation initiatives that enable greater productivity, improve customer service and reduce costs, most telecoms businesses remain unclear about what they should focus on. (more…)