News

Let’s face it, achieving frictionless customer service isn’t easy. New channels are constantly emerging. Customer expectations are always increasing. The need to be better, faster, and simpler is a challenge

Attendance is optional, attention is mandatory. MWC2021, to be held in Barcelona, Spain on 28 June – 1 July 2021, will be a very differentevent to those that have gone

Sigfox’s CEO, Jeremy Prince says small can be beautiful; you don’t need to build a motorway to ride a bicycle. His company has invested €300 million in a decade rolling

President Biden has signed an Executive Order on cybersecurity as the latest US step to improve IoT security by introducing cybersecurity labelling for consumer products. The Trending Tech Podcast hears

The telecoms industry has been targeting digital services for many years, looking to serve new and existing customers with additional digital offerings. However, until recently the digital service provider has

Infinera reports that UFINET, a neutral infrastructure wholesale operator in Latin America, has selected its ICE6 800G coherent technology for its new national long-haul network in Colombia.

International communications enabler BICS has been appointed as the main provider of managed roaming services by Unified National Networks Sdn Bhd (UNN) . Comprising three mobile sales companies (Imagine Sdn

New research from Wunderman Thompson Technology and Sitecore reveals the challenges of today’s IT and marketing teams in driving dynamic, personalised and multichannel digital customer experiences. Indeed, less than half

Whale Cloud, a technology company providing software solutions and services for telecommunications and multiple industries, announced that MTN Rwanda, a telecommunications service provider has gone live with Whale Cloud’s digital BSS suite as

A new Juniper Research study has found that global operator-led mobile messaging revenue will increase from $87 billion (€71.11 billion) in 2020 to $88 billion (€71.93 billion)in 2025.