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29 February, 2016
Ericsson and STC, Saudi Arabia, have signed an extensive operations support system/business support system (OSS/BSS). As a result of the agreement, STC expects to deliver an improved customer experience to its mobile subscribers. (more…)
26 February, 2016
Big data holds considerable promise but utilisation of the insights it can reveal has been held back by several factors. (more…)
15 January, 2016
The most common causes of revenue loss among communication service providers (CSPs) globally are poor processes and procedures. This is one of the conclusions of new fraud and revenue leakage research, conducted for Neural Technologies. So far, so normal, but …
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06 July, 2015
Lukasz Mendyk explains how a network as a distributed cloud can reshape itself to serve customer applications more effectively (more…)
19 June, 2015
When it comes to implementing VoLTE, it’s a game of achieving certainty and reliability from uncertain and often unreliable parts – and that’s just the beginning. Mark Slinger explains how CSPs are overcoming complexities in the implementation and long term management of VoLTE (more…)
14 March, 2014
CSPs: It’s time for a new assurance paradigm that drives substantial increases in customer satisfaction and addresses the pain caused by the mobile broadband explosion, writes Edoardo Rizzi
14 December, 2012
The opportunities of LTE are here and they’re here now. The dilemma is that they bring a raft of sizeable challenges with them. CSPs are concerned about integration and handovers, among other things – straddling what will eventually become a transition from the 2G and 3G environment to the new world of LTE. Richard Kenedi explores the pressures CSPs face. It’s about more than creating a roadmap to get there, he suggests; it’s about gathering real and actionable insights into the landscape that awaits at the final destination.
03 November, 2011
As CSPs across the world start to roll out LTE and other 4G technologies, the test and measurement opex burden has increased radically. Here, Walter Moretto explains how efficient test and measurement processes and automation can reduce that opex and simultaneously accelerate CSPs’ time to revenue on their new networks.
28 October, 2011
Price is the regulating mechanism of any market. The more complex the forces of supply and demand, the more sophisticated and fluid the pricing mechanism, and corresponding policy control in the network, needs to be. Miguel Carrero, director of actionable customer intelligence at HP, explains that in the age of LTE, pricing’s response needs to be more SNAPpy
21 May, 2011
Long Term Evolution (LTE) is on track, attracting global industry support with 17 commercial deployments and 140 commitments in 56 countries so far. However, deploying LTE entails risks from the significant investment required, its technical complexity, insatiable demand from subscribers for bandwidth and the high quality of service (QoS) expectations. The correct approach to testing and monitoring is critical, says Manuel Mato
