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Valuable new software is coming to a telco near you, and it could change your home life. Big claim? Well, early evidence shows that communication service providers (CSPs) may be on the cusp of a major revenue and reputation boost. In the latest Tech Trends Podcast Jeremy Cowan quizzes telecoms analyst, Teresa Cottam of Omnisperience about their new report showing that connected customer assurance & protection services (CCAPS) are urgently needed by consumers as well as small and medium-sized enterprises (SMEs). The signs are there are big reputations and big money to be won. But will telcos be the ones that win?
Tech Trends - How will you harness the power of the evolving edge?
It’s easy to look at the latest figures and deduce that the cloud era is over, and the edge is now dominating technology decisions but, to arrive at that conclusion, you have to decide what and where the edge is. That is still open to debate…READ NOW