• Log in
  • About Us
  • Privacy Policy
  • Contact us
Telecoms IT - VanillaPlus
  • Home
  • News
  • Verticals
    • 4G
    • 5G
    • Big data analytics
    • Bill & Charge
    • CEM
    • Companies
    • Digital transformation
    • Fraud prevention
    • Managed services
    • Network optimisation
    • NFV Hub
    • OSS
    • People
    • Policy
    • Revenue assurance
    • Revenue management
    • Service assurance
    • Service Provisioning
    • Test & measurement
  • Digital Edition
  • Events
  • Videos
  • VP Featured
    • Webinars
    • Digital Talking Heads
    • Editorial advisory board
    • Expert opinions
    • Hot List
    • Operator View
    • Press releases
    • Reports & whitepapers
    • Special reports
    • Talking Heads
    • Troubleticket
    • Features list 2019
  • Directory
  • Tech Trends
  • Subscribe

You are here:

  • Home
  • Artificial Intelligence (AI)
  • Cloud-native digital BSS from Etiya to power Videotron’s Helix TV and internet service

Cloud-native digital BSS from Etiya to power Videotron’s Helix TV and internet service

04 June, 2020 at 10:20 AM

Posted by: Anasia D'mello

Cloud-native digital BSS from Etiya to power Videotron’s Helix TV and internet service

Independent Software Vendor, Etiya, reports that its cloud-native Digital Business Platform business support systems (BSS) solutions were implemented in nine months to launch Videotron’s Helix TV and Internet service.

Helix is a multi-device TV and internet platform service that replaces Videotron’s legacy TV and internet service. Helix allows users to use voice commands to search an integrated TV content catalog from multiple sources, like regulated TV and premium channels, YouTube, Netflix, and Club Illico (Videotron’s streaming service). Helix uses a hybrid cloud architecture that includes a 100% digital BSS supplied by Etiya.

The new TV and Internet service went from a blank page to complete implementation in nine months. At the heart of this success were Etiya’s Digital Business Platform, a cloud-native full stack that is pre-integrated into partner solutions, and Videotron’s major enterprise architecture project. Etiya’s Digital Business Platform enables fast and effective transformations. It is AI-driven and cloud-based, which minimises CapEx, enables fast implementation, and scales easily.

All Etiya’s customer relationship management (CRM), product catalogue, order management, billing, customer management, and API gateway are on AWS for Helix. The service also incorporates components of Etiya’s artificial intelligence (AI) data analytics capabilities.

“We are very proud that our ground-breaking AI-driven digital BSS helped launch Videotron’s state-of-the-art TV service,” says Aslan Dogan, CEO of Etiya. “The BSS stack is designed for omnichannel from the ground-up, meaning there are CSR services and brick-and-mortar stores as well as the web and mobile to sell, buy, and support Helix Internet and TV.”

Etiya specialises in service provider digital transformations that prioritise the digital customer’s experience. Its digital BSS solution also enables operators to take a “clean break” from existing systems, processes, and culture by setting up digital brands that target digital-savvy customers.

Comment on this article below or via Twitter: @VanillaPlus OR @jcvplus


category: Artificial Intelligence (AI), BSS, Business & Markets, Companies, Digital transformation, News, People, Platforms & Applications

Tags: Aslan Doğan, AWS, Club Illico, Etiya, Helix TV, Netflix, Videotron, YouTube

Tech Trends Vanillaplus
 

Tech Trends - Is your intelligence on the edge?

Why edge computing is critical for digital transformation

READ NOW

Comments are closed.

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Subscribe
Relax time
Read the new novel by J.J. Cowan on Africa’s conflict minerals trade and forced labour. 5* Reviews on Amazon.co.uk Paperback & Kindle

Check out on Amazon

X

Be the first to know!

  • The top telecom IT news stories of the minute
    in your inbox
  • Exclusive offers for entry into hundreds of
    events worldwide
  • Free access to a huge selection of the latest
    analyst reports and whitepapers
Subscribe now so you don't miss out
Don’t show me this again
Please check your email
Vanillaplus - The Global Voice of Telecoms IT
The Global Voice of Telecoms IT

VanillaPlus is the world-leading resource covering digital transformation for the communications industry. VanillaPlus brings you exclusive News, Expert Views, and Event Reviews. See Interviews from CEOs, CTOs, and COOs who are successfully transforming their business today.

Connect

Facebook Twitter YouTube LinkedIn

NEWS

  • Latest Telecoms IT news

DIGITAL EDITION

  • Latest Editions

OTHER

  • Newsletters [Archive]

KNOWLEDGE CENTRE

  • Webinars
  • Special Reports
  • Talking Heads
  • Editorial Advisory Board

COMPANY

  • About
  • Contact Us
  • Terms & Conditions
  • Privacy Policy

PARTNERS

  • IoT News

© 2014-2019 VanillaPlus - The global voice for telecoms IT. All rights reserved.