Field service provider numbers to double by 2025, Zebra study predicts
- Zebra’s study indicates the use of predictive solutions by telecommunications and technical industries will double from 16% to 32% in 2025.
- The increased availability of faster 4G and 5G mobile networks will drive investments in new field operations technologies, according to 87% of study respondents.
- Approximately nine in ten service providers plan to expand their use of remote monitoring and reporting as well as analytics and machine learning over the next five years.
- Rugged mobile devices will be the most prevalent type of enterprise device for field service providers globally, with 93% adopting rugged tablets and rugged smartphones by 2025.