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  • A Week in Telco IT: TalkTalk wants to stop talktalking, but software vendors are bursting to tell more … soon

A Week in Telco IT: TalkTalk wants to stop talktalking, but software vendors are bursting to tell more … soon

05 September, 2017 at 7:18 PM

Posted by: Jeremy Cowan

A Week in Telco IT: TalkTalk wants to stop talktalking, but software vendors are bursting to tell more … soon

Troubled telco TalkTalk has had enough of trying to win over UK mobile users. Meanwhile, solution vendors are prepping key launches and M&As, says Jeremy Cowan, and hinting at major news during next week’s first Mobile World Congress Americas.

According to the UK’s Financial Times today, the quad-play provider TalkTalk wants to exit the retail mobile communications business, and focus on a new wholesale partnership. Details of the new partner have yet to be confirmed but one possible partner is said to be Telefonica‘s O2 network.

TalkTalk is also expected to concentrate on building its broadband internet services, a UK service sector that has significantly under-performed some overseas counterparts.

(Also see: UK quad play operator TalkTalk trips up in response to being hit by ‘sustained’ cyber attack on 4m users, and TalkTalking to a brick wall: Telco ranked worst for customer service in UK research.)

Mobile virtual network operator (MVNO) TalkTalk wants to sell contracts for the unnamed partner, the FT reports. The markets viewed this as a way of cutting both its fixed costs and its risks, and TalkTalk shares (OTCPK:TKTCY) rose 1.3% in London trading on Monday, closing at GBp203.10.

TalkTalk has an MVNO agreement with O2, with which it has worked for three years since leaving Vodafone‘s UK network. Its mobile service was launched in 2010.

We’d love to tell you, but we’d have to shoot you

Just received a call from someone close to a well-known communications software vendor. Apparently, we can expect not one but three significant announcements at MWC Americas next week. One relates to a new technology partnership for mobile operators with a tech giant, the second is some interesting research (trust me, I’m a journalist) about business and consumer perceptions of Artificial Intelligence (AI), and the third is the launch of a new service development platform.

I’ve probably said more than I’m allowed already. As soon as the embargo lifts you’ll read it here, just as the doors open at San Francisco’s Moscone Center (September 12-14, 2017). MWCA is expected by some insiders to attract more than 30,000 visitors — if that’s so, it will already be at least as big as the GSMA‘s MWC Shanghai.

Mahindra Comviva buying Emagine International
to enhance customer value management suite

New Delhi-based mobility solutions provider, Mahindra Comviva has agreed to acquire Emagine International. Terms of the deal have not yet been disclosed. Emagine International is a specialist provider of real-time, contextual marketing solutions and managed business intelligence services.

Customer Value Management (CVM) represents an “unprecedented opportunity for business value creation” says Comviva. The purchase of Emagine will “significantly enhance” the Indian company’s in-region ability to deliver end-to-end solutions to customers. It also adds a number of significant customers, including Optus, 9 Mobile (formerly Etisalat Nigeria), Virgin Mobile, Vodacom and Vodafone Australia to Comviva’s portfolio.

Comviva also announced the appointment of David Peters, Emagine International’s CEO, and Amit Sanyal, business head in Comviva’s CVM practice, as the executive heads of the combined business.

Juniper to acquire security software firm Cyphort

In a blog last week, Kevin Hutchins, SVP, Strategy and Product Line Management at Juniper Networks revealed that his company has agreed to acquire Cyphort, a security software company providing mid- and large-size enterprise customers with security analytics for advanced threat defence. The purchase – for an undisclosed sum, but said by financial analysts to be “not a material amount” as Juniper has not changed its financial guidance – is being made, “in order to advance security and provide customers with an industry-leading ATP platform to bolster their overall security posture,” he says.

The deal was announced by Kevin Hutchins of Juniper Networks

Cyphort’s solution is built with an open architecture that integrates with existing security tools to discover and contain the threats that bypass the first line of security defence. This is reportedly accomplished through machine learning and behavioural analytics.

Cyphort’s technology, he adds, “complements traditional security information and event management (SIEM) platforms and, in some cases, provides a more efficient and simpler solution for enterprise customers.”

Comment on this article below or via Twitter:
@VanillaPlus  OR  @jcvplus

 


category: Artificial Intelligence (AI), Blog, Business & Markets, CSPs News, Loyalty & Churn, M&A and Investment, News, Troubleticket

Tags: Juniper Networks, Mahindra Comviva, MVNO, O2, TalkTalk, Telefonica, Vodafone

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