Act on your intelligence: an AI roadmap for service providers
Communications service providers (CSP) today are facing multiple challenges in vying for customer loyalty, reducing costs, and staying ahead in a highly competitive business environment. Among the tools to help them achieve their strategic goals is artificial intelligence (AI).
With AI infused into their business systems and processes, they can empower the organization’s stakeholders with data-driven and intelligence-fueled decision making and actions.
In this complimentary whitepaper from Ovum and Amdocs, you will learn:
- What are the recent breakthroughs in AI technology that can benefit CSPs
- Practical tips for preparing an AI adoption roadmap
- The key components of intelligence-fueled marketing and customer care
- How to leverage your data to effectively fuel intelligence
Download the whitepaper to learn about these topics and more.
IoT – Have CSPs got what it takes to succeed?
Our VanillaPlus Insight tracks developments in the Internet of Things (IoT) and explores the opportunities this presents for CSPs.
The Insight contains a specially-commissioned analyst report from IoT experts Machina Research as well as features and interviews to help you gain a greater understanding of the IoT attributes CSPs already have and how they can be monetised more effectively.