Albanian CSP Plus Communication has extended its agreement with Syniverse to use revenue management solutions that help automate the complexities that come with maximising profit margins in a roaming environment.
By choosing Syniverse, the CSP can access data and financial clearing and settlement, and NRTRDE solutions that protect mobile operators from the risks of revenue leakage caused by fraud and inefficiencies in transmitting billing data through to cash settlement.
“With Syniverse we’re able to continue our goal to prevent the high costs associated with fraud while managing clearing and settlement in a real-time managed environment,” said Arben Margilaj, the head of department, Regulation, Interconnection and Roaming at Plus Communication. “Automation enables us to detect and resolve, in due time, any discrepancies or issues, allowing us to focus on the most important aspect of our business: delivering service to our subscribers.”
Through Syniverse’s clearing and settlement solutions, Plus Communication is able to obviate revenue loss by gaining better insight into and better management of its billing cycle and roaming data. Syniverse also provides the operator with a near real-time roaming data exchange platform that delivers immediate access to the critical information needed to combat roaming fraud.
“As mobile use continues to soar and become an increasingly essential element of our lives, the behind-the-scenes solutions for managing revenue and risks are paramount for operators to maintain profitability,” said Dennis Meurs, the vice president of revenue management solutions at Syniverse. “Operators must take a global, coordinated approach across all geographic regions to ensure that risk and revenue management techniques can quickly be applied, and that’s precisely what Syniverse solutions enable.”
