2operate has entered into a long-term agreement with TeliaSonera on the use of its 2solve solution for preventive network assurance in Denmark, Finland and Lithuania.
2solve, which utilises smart algorithms for automated network element diagnostics, has already been deployed on all access technologies – GSM, WCDMA, and LTE – in the three countries.
2operate claims the system increases the productivity of network incident handling compared to traditional OSS solutions by using algorithms for automated incident troubleshooting. This reduces the time to diagnose and fix incidents, thereby increasing network uptime and quality it says. The tool also increases the general level of understanding of the network in both technical and non-technical teams working in network operations and customer care, according to the vendor.
Under the new agreement, 2operate will continue developing its multi-technology, multi-vendor system to further increase the level of process automation and network understanding. Such development will have a focus on new concepts such as VoLTE, which is expected to play an important role on all markets in the coming years.
“We are very proud of signing this deal with the largest service provider in the Scandinavian and Baltic region.”, said Lars Moltsen, the chief executive and co-founder of 2operate. “Working together for the past few years, we know very well the vision and demands of TeliaSonera to create value through superior network connectivity, and we highly respect that they dare to innovate and be first in the market with new concepts. We look forward to work on new challenges together in the coming years.”
Henrik Kofod, the chief technology officer of Telia Danmark, added: “The 2solve solution is widely used in our organisation among engineers, technical supporters, managers, and even sales people. It helps us to better understand how the network is currently performing and to proactively discover and fix problems before they have an impact on customers.”
