LG U+ selects DigitalRoute for billing mediation

LG U+, a total telecommunication service provider formed by the merger of three companies, LG Telecom, LG Dacom and LG Powercom in South Korea, has selected DigitalRoute to replace the mediation components of its BSS infrastructure.

In the process, LG U+ will utilise DigitalRoute’s unique Usage Management extension. The CSP expects to both reduce its IT operating costs and increase the efficiency and effectiveness of its BSS by using DigitalRoute’s technology.

LG U+’s decision to upgrade its legacy mediation system was driven in part by its need to address real-time rating challenges.

The initial phase of the LG U+ project will see DigitalRoute replace all legacy mediation assets at LG U+ and implement Usage Management for Bill Shock prevention and real-time Quality of Service control. The second phase of the project, due to commence next year, will include online mediation and the replacement of LG U+s fixed-line systems.Digitalroute logo

DigitalRoute’s MediationZone technology, which was selected after a review of a number of alternative approaches, is already the standard for mediation within Korea. LG U+ was quickly able to conclude after a Proof of Concept that its Usage Management offering would add value and meet the company’s specific aim of achieving a lean rating approach.

To deliver the LG U+ solution, DigitalRoute partnered with Forelink, an in-region professional company dedicated to software development and IT services, and LG CNS, a subsidiary of LG Corporation that provides IT services.

Cho Joon-soon, the CIO of LG U+, said: “LG U+ selected DigitalRoute for its outstanding mediation products and unique usage management extension. With DigitalRoute’s innovative approach, we will confidently offer significant cost benefits to customers and reinvent new business.”

Johan Bergh, the chief executive of DigitalRoute, added: “We are delighted to add LG U+ to the DigitalRoute customer family and also to extend our footprint in the APAC region, a geography in which we are now making rapid advances. The value that MediationZone brings to Communications Service Providers is, as LG U+ has identified, the foundation of important IT transformation projects, and its impact on both costs and performance is considerable.”

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