We are at the dawn of a major revolution in the business and operations model of mobile communications as we have known them for the past 25 years. The successful communication service providers will be the ones who will anticipate this revolution, take an active role in shaping it and start their gradual transformation to be ready on time to deliver on this promise and reap the benefits. And this transformation is a lot about their Customer, Service and Network Management processes and systems that will allow them to deliver on these key requirements.
To be ready to gradually fulfil the new requirements introduced by 5G and future networks, CSPs must start today the transformation of their OSS, Orchestration and IT systems that fulfil the following capabilities:
- Extreme scalability; we will move from the Tera Byte to the Peta Byte era. This requires fully distributed architectures and big data object storage in the cloud.
- Extreme performance; to fulfil the real-time requirements, the systems will have to deliver a processing performance in the range of multiple Tera inserted data records per hour
- Full automation; this is an absolute requirement for the management of real time network orchestration and optimisation and real time dynamic experience management. – humans just cannot act fast enough
- Simplified processes; eTOM and ITIL processes will evolve towards much simpler, more integrated and automated business processes.
- Extreme convergence of virtualised and hybrid, mobile and fixed, public and private, shared and proprietary
- Greater integration; much greater integration between orchestration, service assurance, service fulfilment and policy management is an absolute must. These systems must share same inventory, topology and configuration references.
- Open Architectures; Open cloud OS, Web services and Restful APIs will be needed to enable efficient real-time information sharing, on-demand network services packaging and service orchestration.
- Analytics driven; this is essential to achieve the desired customer centricity. Systems must be driven by artificial Intelligence and Machine Learning. This will allow the evolution from a reactive business process to a proactive, predictive and prescriptive one.
- Powerful Service Experience Management;capabilities allowing parallel on-demand management of multiple network slices/appliances and digital experiences
At MYCOM OSI we are anticipating this major technology shift and have started working with 1some of our leading customers on this transformation journey. We are also heavily engaged in shaping the management standards of future networks through our involvement in various bodies such as 5G Innovation Center and TM Forum. To learn more please visit: www.mycom-osi.com
The author of this blog is Mounir Ladki, president and CTO, Mycom. Mounir Ladki joined MYCOM in 2001 to start and lead the software business and since then he has led the company’s product strategy, development R&D, go-to-market. Mounir has 18 years international experience in technical and business leadership roles. An industry visionary with expertise in Mobile Telecoms, IT and Software, he is actively participating in shaping the future of OSS and Networks Management, and has been sitting at the advisory board of TM Forum. Mounir was recognised twice by ‘Global Telecoms Business’ as one of the leading 40 under 40 executives in the Telecoms industry worldwide. Prior to joining MYCOM, Mounir worked at Nortel where he set up and managed the advanced engineering services group and played a key role in the definition and market delivery of Nortel’s advanced mobile solutions including a number of world firsts. During this period he designed solutions for more than 20 mobile operators worldwide in APAC, EMEA and US, and obtained many distinctions. Mounir gained a master’s degree in Telecom engineering with distinction from Supélec, a business degree from Sorbonne University and executive education at INSEAD
