Oracle Communications has launched an expanded set of analytics capabilities in a newly formed product portfolio called Oracle Communications Analytics.

Combining new and existing analytics capabilities, the portfolio provides communications service providers (CSPs) with end-to-end, communications-specific analytics functionality for data integration, big data, data warehousing, business intelligence and advanced analytics.

The portfolio includes four new products: Oracle Communications Customer Experience Analytics application, Oracle Communications Network Assurance Analytics application, Oracle Communications Analytics Big Data Platform and Oracle Communications Analytics Diameter Adapter. Also included are new releases of existing products such as Oracle Communications Data Model.

“As the telecoms industry accelerates its rate of change, it’s critical that CSPs monetise their network, service, and customer information,” said Clare McCarthy, practice leader, Telecom Operations and IT, Ovum. “To do so, they must first design analytics solutions that address their business problems in real time – and integrate them with existing data warehouse and analytics solutions. The latest releases of Oracle Communications Analytics products respond to this need and can provide value to CSPs looking to advance their big data and analytics efforts.”

Doug Suriano, the senior vice president and general manager at Oracle Communications, added: “CSPs have an advantage – they have a lot of data about how their network operates and the kinds of experiences that customers are having. But without the right big data and analytics tools, the data will remain unused and siloed in various systems. Our expanded Oracle Communications Analytics portfolio is designed with this challenge in mind, offering the broader Oracle expertise in big data as well as the industry-specific understanding of the communications market.”