CEM – Can CSPs avoid a race to the bottom on price?
Our VanillaPlus CEM Insight report starts here exploring the extent to which CEM enables them to differentiate on more than price.
The Insight contains a VanillaPlus-commissioned report from analyst firm Heavy Reading and includes features and interviews to help you gain an understanding of how efficient CEM can both generate new revenue and reduce operational expenses.
IoT – Have CSPs got what it takes to succeed?
Our VanillaPlus Insight tracks developments in the Internet of Things (IoT) and explores the opportunities this presents for CSPs.
The Insight contains a specially-commissioned analyst report from IoT experts Machina Research as well as features and interviews to help you gain a greater understanding of the IoT attributes CSPs already have and how they can be monetised more effectively.