Agama Technologies is to launch Agama SERIES 5, the next generation of its system for monitoring, assurance and analytics of service quality and customer experience at IBC2015.
The aim of Agama Series 5 is to help CSPs streamline their processes by enabling informed decisions in everything from daily technical service operations and prioritisation, all the way through to how to package and market services.
The product enables a data-driven approach across the video operators’ organisation and can be a cornerstone for operational efficiency and profitability.
“With Agama Series 5, in combination with our extensive domain experience, we can support larger parts of an operator’s organisation,” said Mikael Dahlgren, the CEO at Agama Technologies. “By making information that was previously confined to specific teams available to other users, in volume and adapted to their needs, we can enable great improvements in quality, efficiency and customer understanding across the video operator.”
Johan Görsjö, the director of product Management at Agama Technologies, added: “We’re proud to launch Agama Series 5, which will add a solid foundation for continued development and expansion, modularity and openness to meet the needs of operators who want to implement an efficient and a data-driven way of working in their video operations both today and in the future. With the release of Version 5.0, we’ve implemented a platform and application model to allow for massive scalability and data processing, added a new Media Usage application and also reworked the user interface for improved usability and interaction.”
