Guavus launches new cable revenue assurance app
Guavus has announced Pipeline 5.0, the latest version of its IP mediation product for the cable industry. Pipeline 5 introduces new revenue assurance capabilities that enhance the industry-leading product suite, while continuing to provide accurate billing-ready usage data.
Pipeline 5 empowers multiple systems operators (MSOs) with improved customer experience management (CEM) capabilities, while simultaneously paving the way for a variety of usage-based billing models. Pipeline 5 is also fully compatible with next-generation network infrastructures and service standards, including Data Over Cable Service Interface Specification (DOCSIS) 3.1, Converged Cable Access Platform (CCAP) and DOCSIS Provisioning of EPON (DPoE).
The product enables MSOs to fuse Internet Protocol Detail Record (IPDR) data with other information, such as customer care, network and application data, to gain detailed insights into subscriber usage and behaviour. The application utilises the Guavus Reflex Operational Intelligence platform, enabling faster time to insights through the use of real-time open source big data technologies, including Apache Spark and HBase. This creates a highly reliable, scalable and powerful data engine capable of processing data at up to ten times the speed of alternative offerings.
“Subscribers are cutting the cord in droves; abandoning fixed-term rigid packages in favor of flexible pay-as-you-go OTT services,” said Anukool Lakhina, the founder and CEO of Guavus. “By embracing usage-based billing, cable firms can offer the flexibility their subscribers crave by only charging for the data they consume. Yet to do so they need to have more granular, real-time visibility into subscriber consumption to feed into existing and next generation BSS frameworks. Pipeline provides that functionality while ensuring compatibility for next generation standards.”