Amdocs has announced an integrated solution to optimise multi-vendor, multi-technology, heterogeneous networks (HetNets). The Amdocs Centralised Management and Optimisation system embeds multi-vendor network intelligence to enable mobile network operators to deliver optimal coverage and capacity in complex, multi-vendor networks across 2G, 3G, and LTE/ 4G and deliver a seamless quality of experience (QoE) for customers.
The system offers integrated, customer value-driven network management and optimisation software linking network performance to subscriber identity and business value. Fully integrated with the Amdocs Insight Big Data platform and able to utilise Amdocs’ Deep Network Analytical applications it correlates IT, network and business data and coordinates actions to improve capacity and quality when and where it matters most. The new offering combines customer experience analytics, root cause analysis and self-optimising networks (SON) algorithms to simplify network management, maximise coverage and capacity, enable innovative optimisation services, and allow for intelligent, targeted marketing to improve return on investment; all the while reducing operational and capital expenditure.
“Data network quality has become a critical differentiator for service providers with higher value placed on data coverage and download speeds by customers. With increasing mobile traffic driving up network costs, operators need to find ways to create a differentiated experience while controlling operational costs and delaying capital expenditure,” said Ann Hatchell, head of network marketing at Amdocs. “As service providers roll out complex, multi-vendor networks to meet customer’s expectations, vendor-independent RAN optimisation solutions will be critical to minimise cost and maximise QoE. The Amdocs Centralised Management and Optimisation solution goes beyond SON, with agile, intelligent and integrated solutions to shape quality of experience, maximise coverage and capacity, optimise investment and drive revenues.”
