Gabon Telecom modernises wholesale billing with CSG

George Fraser, the vice president for EMEA at CSG International

Gabon Telecom is in production with CSG’s Wholesale Business Management Solution. The implementation includes CSG’s Interconnect and Intermediate solutions, and will support the CSP’s wireless and wireline businesses. CSG now supports the operations of the top three CSPs in Gabon.

“Revenue and net income growth are dependent upon the efficiency of our operations,” said Bernard Mbangangoye, the director for international and interconnection at Gabon Telecom. “With the CSG solution we are able to control our wholesale process from end-to-end, correctly capturing data records, accurately invoicing our partners, and shortening the time to settlement. Thanks to CSG, we are able to monitor the operations through KPI dashboards updated daily and proactively address any anomalies.”

Gabon Telecom, which operates under the Libertis brand, was the first CSP in Central Africa to launch LTE, and made the strategic decision to not just modernise its network but also the systems responsible for monetising its network traffic.

“CSG builds strong relationships with our clients who recognize the value our solutions add to their operations as well as the domain expertise we bring to every engagement,” said George Fraser, the vice president of CSG’s Europe, Middle East and Africa regional operations. “Our increasing footprint in dynamic markets such as Africa is a testament to our knowledge and the functional depth of our offerings.”

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