VOSS and WidePoint subsidiary Soft-ex launch global strategic partnership
WidePoint Corporation, has announced that its subsidiary Soft-ex, and VOSS Solutions, have entered into a strategic partnership to integrate the Soft-ex Optimiser® and VOSS UC management solutions into a unique platform offering.
The combined expertise of Soft-ex and VOSS will deliver granular visibility and billing insight, providing significant cost savings and improved efficiencies on infrastructure and performance to customers that use the VOSS UC management platform.
Mike Frayne, CEO at VOSS, commented, “There are over 100 large global enterprises that are currently using the VOSS UC management platform, and we are very excited about the additional value that the Soft-ex solution can offer our customers. We believe the Soft-ex technology can lead to real cost-savings, and it has already led to a number of exploratory discussions with some of our larger service provider customers.”
The Soft-ex and VOSS alliance will be of particular interest to organisations that have the VOSS UC management platform in place either as a direct customer of VOSS or embedded in the Cisco Hosted Collaboration Solution (HCS) under the name of Cisco UCDM. The Soft-ex Optimiser solution collects call detail records from Cisco HCS and inventory data from the VOSS UC management platform to generate key invoice data analytics and intelligence.
Ian Sparling, CEO of Soft-ex, commented, “We are delighted to be partnering with VOSS and delivering a stronger combined proposition and value-add to our joint customers. By taking the VOSS output, we can now provide HCS users and resellers with much more data intelligence, and we can also provide a billing platform leading to a better customer experience.”
A recent success story for this offering is a global retail bank customer that has incorporated the collaborative solution into its monthly billing process, giving them complete transparency over enabled and rolled out infrastructure, supporting maximum network optimisation.
Steve L. Komar, chief executive officer & chairman of WidePoint Corporation, said, “The strategic alliance between VOSS and Soft-ex exemplifies the execution of WidePoint’s strategy of entering into strong collaborative partnerships that extend our offerings and bring demonstrable value to customers. We look forward to seeing all VOSS UC management customers reap the benefits of the Soft-ex Optimiser and our other solutions.”