QoE testing and monitoring company, Witbe, has announced that Liberty Global, the international cable company, has deployed Witbe’s monitoring solution for interactive services on its digital TV platforms.
Liberty Global was looking for a complementary system for on-demand and interactive services. It is now using Witbe’s technology to monitor availability, performance and conformance of all interactive services delivered to end-users through a set top box.
The system delivered by Witbe includes video monitoring robots for multiple set top boxes in parallel and a Witbe Experience Center for central management. It is designed to generate real-time alarms for operations teams to pro-actively detect issues on the delivery networks and platforms, and to report KPIs for optimising the success rate of the end-user transactions.
“Liberty Global needed a powerful monitoring solution that could focus on their interactive services, and pro-actively alarm on a QoE issue. We helped them automating all the manual checks that used to be done daily and in multiple regions,” said Marie-Veronique Lacaze, the chief executive and co-founder of Witbe. “Having operations in 12 European countries, one of Liberty Global’s strong requirements was to have a solution that could be operated completely remotely from one central monitoring centre, and we demonstrated the full remote management features of our solution.”
