Telefónica España has seen incidences of fraud incidences halve on its international roaming network, following its implementation of MACH’s Fraud Protection Service. The operator has also renewed its commitment to using MACH’s Fraud Protection Service for the next few years.
MACH’s service enables incidences of fraud to be detected rapidly, thereby limiting the fraudsters’ opportunity to complete the fraud attempt and serving as a serious fraud deterrent. The service combines subscriber intelligence from multiple networks, so that the characteristics of fraud identified on one network can be used to give early warning of fraud on another, a process which individual operators cannot undertake on their own.
MACH, led by CEO Morten Brøgger, helps operators reduce their exposure to fraud through advanced modelling techniques that profile subscribers and compare their patterns of behaviour to that of fraudulent patterns. This means that fraud detection is based on many behavioural attributes, not just on simple threshold alarms, which results in reduced numbers of false alarms and allows operators to recognise and shut down fraud rapidly.
According to Telefónica España, MACH has provided it with an effective service to help towards its wider fraud reduction efforts. The company has taken away much of the burden of collecting and analysing NRTRDE records, freeing up internal resources at the operator.
