iCDR: The next (r)evolution in Service monitoring!
In today’s communication services and technologies, operator networks have become complex protocol environments, especially where established legacy networks and NGNs are combined.
So how can you manage services, analyse and provide solutions to increasingly technology aware and service quality demanding customers, and using the same data, improve revenues? It’s simple! You need an intelligent data monitoring system which provides real, on-line End-to-End iCDRs.
Our experience tells us that in the market today, there is a great deal of confusion as to what really a CDR is. You can follow the evolution, and understand how iCDRs reduce Customer Care costs and raises the Operator’s quality image.
