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Troubleticket
Reliable mobile coverage is of vital importance when leasing office space
The advent of the smartphone and other wireless enabled devices have transformed the way we communicate with each other at work. Until 2020, however, they didn’t have much impact on
Read moreDigital twin – The saviour of the telecom fraud management landscape
Telecommunications is one of the most dynamic industries, helping us to stay connected by leveraging a nexus of the latest technologies. Telecommunication goes hand in hand with technological evolution, all
Read moreCSPs are making sustainability moves, but now’s time to help partners do the same
The climate crisis coupled with significant rises in energy costs has made sustainability a pressing matter for communication service providers (CSPs) to address. They are now actively taking steps to
Read moreHow generative AI is ushering in a new era of enterprise intelligence
There can no longer be any doubt that generative AI will transform enterprise intelligence. Anyone who has experimented with this technology will know just how powerful it has become; able
Read moreIn race to 5G, mobile operators need to secure their networks against threats emanating from expanded attack surface
5G is expanding faster than all previous mobile technology generations. The latest figures from mobile industry research firm GSMA Intelligence predict that 5G consumer connections will double over the next
Read moreEvent review: From the ‘space race’ to small cells, Connect (X) 2023 covered key issues
In the latest edition of PR Vibes by Calysto, Laura Borgstede, the public relations company’s CEO reported on the Connect (X) 2023 event held at Morial Convention Centre, in New
Read moreNursing healthcare back to health with seamless mobile connectivity
As healthcare systems become mobile first, Stuart Waine explains why the sheer magnitude of the UK’s healthcare system is its undoing when it comes ensuring reliable mobile coverage in many
Read moreTransitioning from telco to techco: Key to a return to growth for CSPs
The global pandemic highlighted just how critical communications is to modern life. However, communication service providers (CSPs) continue to live through challenging times. The ITU reported that in 2022, there
Read moreeKYC – the telecoms context
Know your customer (KYC) is a common verification step that ensures anyone taking out services with a business or bank is who they say they are. While it’s a legal
Read moreHow AI is helping telcos maximise value from
their under-performing CRM investment
Customer Relationship Management (CRM) can be a powerful tool for telcos to drive revenue growth. However, despite its potential, many are yet to maximise the return on their CRM investment.
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