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Reliable mobile coverage is of vital importance when leasing office space

The advent of the smartphone and other wireless enabled devices have transformed the way we communicate with each other at work. Until 2020, however, they didn’t have much impact on

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Digital twin – The saviour of the telecom fraud management landscape

Telecommunications is one of the most dynamic industries, helping us to stay connected by leveraging a nexus of the latest technologies. Telecommunication goes hand in hand with technological evolution, all

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CSPs are making sustainability moves, but now’s time to help partners do the same

The climate crisis coupled with significant rises in energy costs has made sustainability a pressing matter for communication service providers (CSPs) to address. They are now actively taking steps to

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How generative AI is ushering in a new era of enterprise intelligence

There can no longer be any doubt that generative AI will transform enterprise intelligence. Anyone who has experimented with this technology will know just how powerful it has become; able

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In race to 5G, mobile operators need to secure their networks against threats emanating from expanded attack surface

5G is expanding faster than all previous mobile technology generations. The latest figures from mobile industry research firm GSMA Intelligence predict that 5G consumer connections will double over the next

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Event review: From the ‘space race’ to small cells, Connect (X) 2023 covered key issues

In the latest edition of PR Vibes by Calysto, Laura Borgstede, the public relations company’s CEO reported on the Connect (X) 2023 event held at Morial Convention Centre, in New

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Nursing healthcare back to health with seamless mobile connectivity

As healthcare systems become mobile first, Stuart Waine explains why the sheer magnitude of the UK’s healthcare system is its undoing when it comes ensuring reliable mobile coverage in many

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Transitioning from telco to techco: Key to a return to growth for CSPs

The global pandemic highlighted just how critical communications is to modern life. However, communication service providers (CSPs) continue to live through challenging times. The ITU reported that in 2022, there

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eKYC – the telecoms context

Know your customer (KYC) is a common verification step that ensures anyone taking out services with a business or bank is who they say they are. While it’s a legal

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How AI is helping telcos maximise value from
their under-performing CRM investment

Customer Relationship Management (CRM) can be a powerful tool for telcos to drive revenue growth. However, despite its potential, many are yet to maximise the return on their CRM investment.

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