VanillaPlus

The future lies in Business Support Systems, says Subex COO

Sudeesh Yezhuvath is Chief Operating Officer and Wholetime Director of Subex,the provider of products and managed services that encompass the operator revenue chain. Subex has been market leaders in Business Optimisation for four consecutive years according to analyst firm Analysys Mason. Here, Yezhuvath, who has been with Subex since 1993, tells George Malim of the company’s strategy following disposal of its activation product to NetCracker. As the telecoms industry transforms, network operations remain broadly the same so he sees the dynamic opportunity in helping operators to transform and manage their business processes.

Communications in the cloud, the operator opportunity

Communications Services Providers (CSPs) recognise the cloud presents them with an opportunity to jump out of the commoditised dumb pipe business. Doing so requires agility and a willingness to embrace new ways of doing business. Here Scott Stonham, vice president of marketing at CommuniGate Systems, explains the significance of the cloud opportunity for CSPs and MVNOs and cable providers in particular. 

Policy sophistication unifies network and IT domains, enables CSPs to differentiate and create value

David Sharpley is senior vice president of marketing, product management and channels for Bridgewater Systems, the provider of intelligent broadband controls for mobile and converged operators. With policy management now at the forefront of communications service providers’ (CSPs) agendas as they seek to monetise smartphone traffic and make the best use of their network investments, Sharpley shares his views on the rapid development of the policy market with VanillaPlus.

Realising the potential of telecoms through next-gen OSS

As telecom networks grow in complexity and sophistication, and new technologies emerge, Telcordia continues to place its bets on delivering the highest standard of next-generation OSS and service delivery for global communications service providers (CSPs). Bill Wanke runs Telcordia’s OSS business, helping to keep the world’s largest operators running fast and lean. He was previously responsible for Telcordia’s service delivery business, so he has an excellent knowledge of a broad range of service provider challenges and responses. Here, he shares that with VanillaPlus

Close the customer experience gap for profitable LTE success

Tektronix Communications provides service providers and equipment manufacturers around the world with a suite of network diagnostics and service assurance solutions for fixed, mobile, IP and converged multi-service networks. In 2009, the company acquired Arantech, a supplier of Customer Experience Management (CEM) solutions that manage the customer experience gap – the difference between what traditional network management systems see and what customers actually experience. Here, Lyn Cantor and Brian Carroll share their vision of the future.

Product-based approach provides operators with greatest insight into fraud trends

Mark Nicholson is the CTO of Subex where he is responsible for the company's long-term technology strategy and for driving the definition, direction and development of theSubex software suite. Nicholson previously served as CTO and senior vice president of product development at Syndesis. Prior to Syndesis, he was the CTO of Nortel eBusiness Solutions, where he was responsible for its provisioning suite of products. Nicholson has also worked on the operator side of the industry at AT&T Wireless and Rogers AT&T. Here, he shares his vision of how operators can rise to the challenge of greater complexity and new forms of fraud.

Policy 2.0 goes beyond protecting the network to enable service innovation and monetisation

Bill Diotte is chief executive and president of BroadHop Inc., a provider of policy control systems to more than 75 operators across the world. Diotte holds a degree in engineering from Queen’s University, a Masters in Business Administration from the Ivey School at the University of Western Ontario and is a graduate of the Stockholm School of Economics’ International Business Programme. He has previously served as president and COO of IP-based electronic payments company, Amigo Systems and has held executive positions at CAT Technology, SRI Consulting and Gemini. Here, he discusses the exciting service innovation capabilities that Policy 2.0 brings to operators and explains how the market is upgrading from Policy 1.0 to Policy 2.0.

Rise to the challenge of flexibility, scalability and cost efficiency whatever business models emerge

Christoffer Andersson is the recently announced managing vice president of Ericsson's Billing and Customer Care Solution Area, which was formerly the LHS Group, acquired in 2007. Here, Andersson, who describes himself as a fresh face, tells VanillaPlus how the company plans to develop now it is fully-integrated within Ericsson

Deliver the experience with real-time charging and policy

Innovative thinking from NetCracker leads to dramatic TOMS growth

An unusual go-to-market strategy from the start, zero borrowings, and consistent profitability are enough by themselves to mark out NetCracker among telecom ISVs of the last two decades. But throw in the extraordinary backing of Japanese technology giant and parent company, NEC and you have an intriguing story from a still-bullish CEO.