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Verizon pursues ‘sell with’ strategy to provide integrated connectivity to Microsoft Teams users

Telecoms operators are circling the enterprise services market as they seek out new sources of revenue. The aim isn’t necessarily to become IT providers themselves but to assemble attractive packages

Build, buy or hire a UC platform: what’s best for who, when and how

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

The UC&C opportunity for mobile operators – Part 2

In the first part of this article we looked at how findings from recent research undertaken by PGi, a dedicated provider of collaboration solutions, in conjunction with Mobile World Live,

The UC&C opportunity for mobile operators – Part 1

Recent research undertaken by PGi, a provider of collaboration solutions, in conjunction with Mobile World Live, the media arm of the GSMA, revealed a 70% percent decline in users accessing

CSPs need to face up to their ‘Culture of Denial’ over churn and low customer satisfaction

It’s time to lift the lid on what some call a culture of denial around churn for communication service providers (CSPs). It’s well understood that with the increase of 4K,

Service providers must focus on satisfying unmet enterprise demands

This year presents a challenging time ahead for service providers. The demands of enterprises are changing rapidly and they have to decide where they should focus to drive new growth.

Adapt fast or decline faster: How telecoms carrier can take on Silicon Valley’s tech giants – Part 2

Unified Communication & Collaboration (UC&C) provision is becoming more pervasive, with smart devices supporting clientless unified communications applications, a greater density of commodity video and a reliance on cloud services.