Vonage’s Proactive Connect aims to boost engagement by driving personalised, two-way conversations at scale

Vonage, a global provider of cloud communications aiming to help businesses accelerate their digital transformation, has launched Proactive Connect, a tool that enables businesses to deliver customised, large scale, omnichannel

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Nokia converged charging software selected by Hrvatski Telekom to boost network monetisation

Espoo, Finland. 7 March 2023 – Nokia has announced that its Converged Charging software solution has been selected by Hrvatski Telekom to help the Croatian operator modernise on-line charging and

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Sleeping giant – Part 1: The $142bn carrier opportunity

Apple uses it. Amazon uses it. Spotify uses it. In fact, many well-respected consumer technology brands are embracing it with aplomb. DCB – or Direct Carrier Billing – has historically

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A pan-European response to cybercrime is critical

Cybercrime has become a well-financed global industry. Cybercriminals are very resourceful: they are increasingly operating as syndicates, conducting research and buying services from each other. In addition, says technology writer

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Virtualising messaging platforms: the rise of NFV

Communications service providers (CSPs) have been successfully launching and generating revenue from messaging services for years.

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Messaging and NFV – time to link the silos

The shift from hardware-based to virtualised software environments is starting to impact most elements for next-generation network architecture. The establishment of LTE in most global markets means more and more

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Up to 70% of global population will be mobile users, says 10th annual Cisco VNI mobile forecast

Since 2000, when the first camera phone was introduced, the number of mobile users has quintupled. By 2020, there will be 5.5 billion mobile users, representing 70% of the global

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