Key Performance Indicators
Vodafone begins volume deployment of OpenRAN for 2,500 sites across Wales, South West England
Vodafone has kicked-off the installation of OpenRAN equipment for 2,500 sites across Wales and South West of England. Starting in Devon, OpenRAN technology will be used to replace legacy Huawei
Read moreVodafone achieves open RAN deployment with Wind River Studio
Wind River has announced that Wind River Studio is being used by Vodafone for its open RAN (radio access network) deployment across Wales and South West England. With this new deployment, Vodafone
Read moreATIS’s Next G Alliance focuses on spectrum challenges in future of 6G
ATIS’ Next G Alliance (NGA) has announced release of the 6G spectrum considerations white paper. This paper provides a detailed assessment of North American spectrum bands and their future readiness for 6G
Read moreGlobe selects Amdocs to improve its cloud business, aiming for an enriched customer experience
Amdocs has announced expansion of its partnership with Globe. This partnership will expand Globe’s IT operations to deliver stable and resilient services worthy of customers loyalty. Under a multi-year managed
Read morePhysical world knowledge is set to be a KPI multiplier
Until today, there has been a chasm between the ability to understand and personalise for a user’s online preferences and delivering personalised experiences based on their offline (physical) world.
Read moreBilling is the elephant in the room for your CX
As digital transformation begins to have an impact on traditional businesses and the consumption habits of customers, new approaches to customer experience are emerging, wrote Alan Coleman, chief executive of
Read moreThe A – Z of mobile network analytics: Part 1
The telecommunications industry has hundreds, if not thousands of terms and abbreviations that are used on a daily basis. And as the industry evolves, that number is set to grow.
Read moreMeasuring how ‘digital’ an experience CSPs provide to their customers
We all know now that, to measure customer satisfaction (CSat), one has to ask the customers’ opinions. Various measures of CSat are in use in CSPs, usually measuring on a
Read moreMobile experience on the move
We all know the feeling. You get onto a train with a two-hour journey ahead of you, settle into your seat, and get out your phone or tablet.
Read moreWi-Fi Alliance and AT4 wireless sign agreement to test unlicensed LTE coexistence with Wi-Fi
AT4 wireless is to provide testing services to assess fair coexistence of Wi-Fi and LTE in unlicensed spectrum (LTE-U) devices in accordance with the Wi-Fi Alliance Coexistence Test Plan.
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