Vodafone begins volume deployment of OpenRAN for 2,500 sites across Wales, South West England

Vodafone has kicked-off the installation of OpenRAN equipment for 2,500 sites across Wales and South West of England. Starting in Devon, OpenRAN technology will be used to replace legacy Huawei

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Vodafone achieves open RAN deployment with Wind River Studio

Wind River has announced that Wind River Studio is being used by Vodafone for its open RAN (radio access network) deployment across Wales and South West England. With this new deployment, Vodafone

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ATIS’s Next G Alliance focuses on spectrum challenges in future of 6G

ATIS’ Next G Alliance (NGA) has announced release of the 6G spectrum considerations white paper. This paper provides a detailed assessment of North American spectrum bands and their future readiness for 6G

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Globe selects Amdocs to improve its cloud business, aiming for an enriched customer experience

Amdocs has announced expansion of its partnership with Globe. This partnership will expand Globe’s IT operations to deliver stable and resilient services worthy of customers loyalty. Under a multi-year managed

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Physical world knowledge is set to be a KPI multiplier

Until today, there has been a chasm between the ability to understand and personalise for a user’s online preferences and delivering personalised experiences based on their offline (physical) world.

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Billing is the elephant in the room for your CX

As digital transformation begins to have an impact on traditional businesses and the consumption habits of customers, new approaches to customer experience are emerging, wrote Alan Coleman, chief executive of

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The A – Z of mobile network analytics: Part 1

The telecommunications industry has hundreds, if not thousands of terms and abbreviations that are used on a daily basis. And as the industry evolves, that number is set to grow.

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Measuring how ‘digital’ an experience CSPs provide to their customers

We all know now that, to measure customer satisfaction (CSat), one has to ask the customers’ opinions. Various measures of CSat are in use in CSPs, usually measuring on a

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Mobile experience on the move

We all know the feeling. You get onto a train with a two-hour journey ahead of you, settle into your seat, and get out your phone or tablet.

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Wi-Fi Alliance and AT4 wireless sign agreement to test unlicensed LTE coexistence with Wi-Fi

AT4 wireless is to provide testing services to assess fair coexistence of Wi-Fi and LTE in unlicensed spectrum (LTE-U) devices in accordance with the Wi-Fi Alliance Coexistence Test Plan.

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