Vodafone to use artificial intelligence to speed up online queries

Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service.

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Amdocs introduces aia digital intelligence platform

Amdocs has launched aia, pronounced “i-yer”, a telecoms industry-specific digital intelligence platform that implements business logic to automate and modernise a service provider’s business. The platform combines Amdocs’ domain expertise

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Into the Fog: Stratecast previews a health-conscious year ahead for network operators

Each year we receive a report listing Stratecast | Frost & Sullivan‘s predictions for the year ahead, and each year it contains elements to make us think. 2017 is no

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