To build a telco-specific LLM, look to the public cloud

Most telecom executives are well aware of the competitive edge artificial intelligence (AI) is bringing to businesses today. It’s supercharging networks, streamlining workflows, and crafting customer experiences that truly stand

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Vodafone, Amazon’s Project Kuiper to extend connectivity in Africa, Europe

Vodafone and Project Kuiper, Amazon‘s low earth orbit satellite (LEO) communications initiative, have announced a collaboration. Through this collaboration Vodafone and Vodacom plan to use Project Kuiper’s network to extend

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Bringing corporate data out of the cloud
could create a telco windfall

There have been suggestions since the end of the pandemic that companies are taking data workloads out of the cloud and looking for edge and on-premise solutions to cut their

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Improving customer service has many different facets

Communications service providers (CSPs) can unlock growth opportunities by addressing gaps in delivery, and ensuring levels of customer service don’t decline after the initial sale and set-up phase, according to

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Amazon steps up its efforts in telecoms and IoT

In a series of recent announcements, it’s clear that Amazon sees telecoms and the Internet of Things (IoT) as its next big money spinners. Business technology journalist, Antony Savvas says

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Lumen, Talkdesk partner to expand cloud-based solutions for contact centres

Denver, United States – Today’s businesses are exploring new ways for remote and hybrid employees to deliver outstanding customer experiences. They also want solutions that are flexible, scalable, secure, and cost

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The good, the bad and the very ugly

There have been a variety of interesting telco developments in the last week. Business technology journalist, Antony Savvas looks closer.

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Will CSPs turn the page on a story that never ends? 

Digital transformation is the never-ending story of telecoms but the arrival of 5G provides communication service providers (CSPs) with a lever to ease their way into the digital economy. George

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Telco partners and end customers still struggling with bills

Over 20 years ago the Communications Management Association (CMA), which represented UK telecoms managers and others who bought voice and data services from telcos and ISPs, set out on a

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IoT gets ready for the big time

Key players have laid out the impending developments that will make the Internet of Things (IoT) the key area for CSPs (communications service providers) going forward. Business technology journalist, Antony

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