Service Provisioning
Netia extends revenue management partnership with Netcracker
Netcracker Technology announced that Netia, one of Poland’s telecommunications service providers, has extended its partnership for support and maintenance services.
Read moreAnite signs contract with BTRC for QoS measurement and analytics solutions
Anite has been selected to provide measurement and analytics solutions to the Bangladesh Telecommunication Regulatory Commission (BTRC). Under the agreement, Anite Network Testing will supply installation and commissioning of backpack,
Read moreBusiness driven optimisation – the new goal for service providers
In my previous blog, I highlighted how the speed and scale of change in services meant that service providers needed to automate, simply to keep up. But there is a
Read moreWhat does automation mean to service providers and what can it achieve?
That telecommunications networks are facing unprecedented demand is no surprise. The unending demand for access to data whenever and wherever people wish to consume it shows no sign of abating.
Read moreMahindra Comviva introduces MobiLytix suite to improve customer experience and telco revenue growth
Mahindra Comviva, a global provider of mobility solutions, has announced the launch of the MobiLytixTM Suite, a big data-driven mobile analytics solution that generates actionable customer insights.
Read moreSilicom’s ‘Cloud’ efforts begin to pay off: $750K order & strong industry interest for ‘Switched SETAC’ Cloud Platforms
Silicom Ltd. reported growing sales momentum and strong customer interest for its Cloud Platform product lines, including its Switched SETAC and Accelerated Switched SETAC.
Read moreTake a look at what’s going on in your network through the lens of the customer: Part 1
The telecoms market has become saturated to the extent that communications service providers (CSPs) can no longer compete on price and service packaging.
Read moreTollring launches cloud call analytics and recording solution with fraud detection
Tollring has enhanced its iCall Suite cloud call analytics and recording solution to include fraud detection alarming.
Read moreSimulating APIs the fastest way to stimulating your online economy
New generation digital service providers (DSPs) need to be able to plug in new platforms or partners and immediately create products to compete. In order to easily access other web-based
Read moreHow a better service desk improves the customer experience
In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.
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