Netia extends revenue management partnership with Netcracker

Netcracker Technology announced that Netia, one of Poland’s telecommunications service providers, has extended its partnership for support and maintenance services.

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Anite signs contract with BTRC for QoS measurement and analytics solutions

Anite has been selected to provide measurement and analytics solutions to the Bangladesh Telecommunication Regulatory Commission (BTRC). Under the agreement, Anite Network Testing will supply installation and commissioning of backpack,

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Business driven optimisation – the new goal for service providers

In my previous blog, I highlighted how the speed and scale of change in services meant that service providers needed to automate, simply to keep up. But there is a

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What does automation mean to service providers and what can it achieve?

That telecommunications networks are facing unprecedented demand is no surprise. The unending demand for access to data whenever and wherever people wish to consume it shows no sign of abating.

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Mahindra Comviva introduces MobiLytix suite to improve customer experience and telco revenue growth

Mahindra Comviva, a global provider of mobility solutions, has announced the launch of the MobiLytixTM Suite, a big data-driven mobile analytics solution that generates actionable customer insights.

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Silicom’s ‘Cloud’ efforts begin to pay off: $750K order & strong industry interest for ‘Switched SETAC’ Cloud Platforms

Silicom Ltd. reported growing sales momentum and strong customer interest for its Cloud Platform product lines, including its Switched SETAC and Accelerated Switched SETAC.

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Take a look at what’s going on in your network through the lens of the customer: Part 1

The telecoms market has become saturated to the extent that communications service providers (CSPs) can no longer compete on price and service packaging.

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Tollring launches cloud call analytics and recording solution with fraud detection

Tollring has enhanced its iCall Suite cloud call analytics and recording solution to include fraud detection alarming.

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Simulating APIs the fastest way to stimulating your online economy

New generation digital service providers (DSPs) need to be able to plug in new platforms or partners and immediately create products to compete. In order to easily access other web-based

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How a better service desk improves the customer experience

In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.

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