Reports & White Papers

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services

Why a “public cloud first” strategy is necessary to operate in the digital economy.  The digital era has shaped many industries and is set to shape more. Consumer expectations and

(SPONSORED) — What’s next for roaming? Changing regulations in different parts of the world, increased competition, the adoption of internet-based roaming alternatives and several other complex factors have led to

The nature of communications technology has changed, thanks to the cloud. It is helping businesses drive efficiencies, reduce costs and tap into new market opportunities, and is a growth catalyst

Communications Service Providers (CSPs) are constantly faced with the twin challenges of controlling costs and the need to make constant adjustments to their networks through the introduction of new services,

As Communications Service Providers (CSPs) invest in becoming Digital Service Providers (DSPs), providing new digital services, digitalising their operations, and virtualising their networks, what are the major new challenges? In

We’re delighted to bring you our specially-commissioned VanillaPlus Digital Transformation Insight. The Insight contains an exclusive Analyst Report written for VanillaPlus by Stratecast | Frost & Sullivan analysts Karl Whitelock

Providing insight on customer movement and behavior can enable next-generation mobile service delivery capable of growing revenues, improving brand awareness and increasing customer loyalty. INTRODUCTION TO LBS The latest advancements

New research conducted by market analysts, Heavy Reading has probed over 60 telcos around the world about how they’ve had to adapt their service offerings to meet the rapidly changing

WELCOME TO THE VANILLAPLUS BLACK BOOK 2016 As the telecoms industry continues to go through the greatest transformation since the introduction of IP technology – and possibly ever – this,