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Throughout the incredible journey of the telecom OSS/BSS sector over the last 10 years, VanillaPlus has remained a reliable source of both key news but also informative, objective and thought-provoking assessments of the key trends which have shaped our industry. I am looking forward to VanillaPlus and their more recent Stream journal continuing to play a key role in providing valuable insights as we enter one of the most exciting phases of the telecoms OSS/BSS market evolutions.

Kieran Moynihan
Vice President & CTO Telecoms
IBM Tivoli Division

'One-stop-shop' optimises Orga Systems' billing and CRM

2008-02-18 18:12:08

The launch of a long-term, one-stop-shop initiative to optimise telecom operators' entire billing and CRM processes has been announced by Orga Systems, a leading provider of convergent real-time billing. This end-to-end solution includes Orga Systems' billing system and pre-integrated products from worldwide leaders in software for the IT/billing field.

Pre-integrated for Customer Relationship Management (CRM) is Selligent's solution. All bill handling requirements are covered by Group 1 Software. Business Objects takes care of the reporting demands. WeDo technologies complements the concept in regards to TAP roaming, and Basset Labs completes the solution package with interconnect billing. Additional partners will follow soon.

Through the pre-integration of individual benchmark products, telecom service providers benefit from an end-to-end solution. Professional services for consulting, solution design and software integration round off the package.

Rainer Neumann, CEO of Orga Systems GmbH, said:"With our one-stop-shop solution we offer telecommunication providers the possibility of covering all areas of the billing chain with us as a central partner. With the flexibility of the Orga Systems Convergence Program, we are able to provide end-to-end solutions, or offer modular solution packages that allow a step-by-step system integration. With this program, we are taking an innovative approach that is ready to meet the needs and requirements of the network operators,"

The program provides network operators with a complete IT and billing system with what is said to be a unique modular approach. At the heart of the program is the fully convergent billing system OPSC Gold that is currently inter alia in successful operation for the Ukrainian provider "life:)".

Through the program, Orga Systems manages the whole project and thus becomes the one-stop-shop for telecom providers who are searching for efficient integration strategies and trying to minimise the efforts of vendor co-ordination. The core element of the Orga Systems Convergence Program is an initial requirements analysis, in which all the requirements for the solution are determined and defined. This ensures that future requirements are taken into account, but also that the intended architecture is not over-designed.

This modular pre-integration of third party products, is designed says Orga Systems to supply solutions that transcend the "one size fits all" approach offered by some other providers.

Filed under: Billing Company News Roaming Interconnect CRM & Customer Care Reporting