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Kieran Moynihan
Vice President & CTO Telecoms
IBM Tivoli Division
Tunisie Telecom selects BSCS iX 2 as its billing platform
2008-10-27 11:17:43
Frankfurt/Main, Germany. October 27, 2008 - LHS, a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide, today announced that Tunisie Telecom has selected BSCS iX Release 2 as its new pre- & post-paid billing platform for all telecommunication services offered to its customers (including fixed, mobile, and internet services).The new project will include the iX Collections module for the improvement of revenue collection and for leakage prevention, as well as the LHS bill presentment solution, which enables customer-oriented billing coupled with flexible layout design and formatting.
"This project gives us the opportunity to put all key internal stakeholders together, while the company-wide business transformation enables us to deliver excellent services in a more efficient way," said Ms Rula Ammuri, director of Information Technology at parent company, EITL and CIO at Tunisie Telecom.
"Another key aspect of this project is the unified customer care. Replacing and unifying several existing applications will allow us to offer better and more services to Tunisie Telecom customers. The positive implementation results at 'du' in the UAE, another EITL company, convinced us that BSCS iX Release 2 is excellently suited to the future offerings of Tunisie Telecom," she added.
The project has already been launched and involves Tunisie Telecom staff, local companies, and Capgemini as the main system integrator.
"We are delighted with this renewed trust towards our company, technology and products by our long term partner Tunisie Telecom, and we will offer all our support to the successful rollout of BSCS iX Release 2," said Parvaiz Ahsan, managing director MEA-APAC at LHS. "Our powerful solution based on BSCS is deployed across North Africa, and this new win will reinforce our position as the number one customer care and billing solution provider in the region," he added.
Filed under: Billing Contract News CRM & Customer Care Network Operators/VNOs Mobile operators/MVNOs