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Throughout the incredible journey of the telecom OSS/BSS sector over the last 10 years, VanillaPlus has remained a reliable source of both key news but also informative, objective and thought-provoking assessments of the key trends which have shaped our industry. I am looking forward to VanillaPlus and their more recent Stream journal continuing to play a key role in providing valuable insights as we enter one of the most exciting phases of the telecoms OSS/BSS market evolutions.

Kieran Moynihan
Vice President & CTO Telecoms
IBM Tivoli Division

Amdocs unifies its m-commerce, search and advertising

2008-02-15 18:54:00

Amdocs (NYSE: DOX), a leading provider of customer experience systems, has introduced the first unified platform for mobile service providers to offer digital marketplaces connecting advertisers, publishers, merchants and consumers. Talking to VanillaPlus Magazine at Mobile World Congress in Barcelona, Spain, Moshe Kamar, general manager of the new Amdocs division reported that the new platform from its Advertising, Commerce and Entertainment (ACE) division integrates the Amdocs Search and Digital Advertising system with the mobile commerce systems of Amdocs Qpass to offer service providers new business models and revenue streams, such as ad-sponsored content.

The Search and Digital Advertising solution was launched in January as a key part of the Amdocs Customer Experience Systems (CES) product portfolio. It leverages service providers’ valuable assets, including subscriber data and network infrastructure, to provide the end customer with more targeted and personalised advertising. By combining the solutions with Amdocs Qpass, its digital commerce offering that has processed nearly one billion transactions since 2003, service providers can offer consumers a fully personalised experience with both targeted ads and content recommendations.

Unlike other siloed platforms, Amdocs’ unified solution enables service providers to support and offer complex and evolving business models, streamlining processes and offering consumers exciting new ways of interacting with digital content. For example, service providers can offer a wide range of purchasing options, from fully consumer-funded to ad-sponsored content.

Said Kamar: "Four key assets were working in silos; Amdocs Qpass, the Advertising & Media Division, Search & Digital Advertising, andn Open Market which allows merchants to distribute digital goods, as well as charging to the phone bill."

Service providers will also find experienced insight from the Amdocs Consulting Division to help effectively introduce and optimise the revenue potential of new services through counsel on process analysis, best practices, partner assessment and business relationship optimisation, and data analysis.

“Combining our solutions into one ecosystem helps service providers offer a more cohesive and personalised experience for their customers without heavy investments in negotiating digital commerce relationships,” said Charles Born, vice president of corporate communications for Amdocs. “With 25 years of unmatched expertise in delivering solutions to the world’s leading service providers and the deep relationships we have with content providers through Qpass, Amdocs’ comprehensive solution helps service providers quickly establish themselves in the value chain in the most efficient manner.”
stablish themselves in the value chain in the most

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