Throughout the incredible journey of the telecom OSS/BSS sector over
the last 10 years, VanillaPlus has remained a reliable source of both key
news but also informative, objective and thought-provoking assessments of
the key trends which have shaped our industry. I am looking forward to
VanillaPlus and their more recent Stream journal continuing to play a key
role in providing valuable insights as we enter one of the most exciting
phases of the telecoms OSS/BSS market evolutions.
Kieran Moynihan
Vice President & CTO Telecoms
IBM Tivoli Division
KPN deploys Amdocs OSS to speed broadband roll outs
2008-08-05 17:25:19
St Louis,
USA - KPN, the largest
service provider in the Netherlands, has deployed Amdocs Operations Support
Systems (OSS) to accelerate the fulfilment of its broadband services.
KPN has already deployed several
products from the Amdocs Cramer OSS Suite. To accelerate the roll out of its
residential broadband services, KPN has deployed Amdocs Automation and
Activation Packs. These packs have enabled KPN to productise the business
processes associated with the broadband component of its triple-play roll out, decreasing time to market for deploying new broadband elements and reducing on-going
operational costs.
KPN
can now automate the service fulfilment process which will be used to deliver
the large number of broadband orders it receives every hour. In addition, the packs support specific network devices such as IP DSLAMs (Internet Protocol
Digital
Subscriber Line Access Multiplexer) to deliver faster broadband
connections to customers.
“KPN
understands the need to further simplify and consolidate fulfilment and service
processes. To achieve this, we needed a single centralised architecture and
Amdocs OSS fulfilment solutions play an important role in the roadmap towards
that simplified and consolidated architecture,” said John Quist,
vice president of All-IP at KPN. “Amdocs pre-integrated solution for broadband
fulfilment offers a great advantage for faster and more accurate service
deployment, and the Broadband Automation Pack provided more than 85% of
the required broadband process functionality out of the box.”
Said
Charles Born, vice president of
corporate communications for Amdocs: “As service providers build and deploy new
next generation networks, they need integrated OSS that can automate processes that span the
customer order through to activation on the network. This automation reduces
the long-term cost of ownership of the OSS and helps deliver a high-quality customer
experience.”
Filed under: OSS Contract News Network Operators/VNOs