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Kieran Moynihan
Vice President & CTO Telecoms
IBM Tivoli Division
Antel signs fully convergent rating and billing contract with Intec
2008-03-07 13:00:53
URUGUAY & UK, March 4, 2008: Intec, a provider of business and operations support systems (BSS/OSS),
has signed a significant multi-million dollar convergent billing contract with Uruguay's government-owned
operator Antel.
Intec’s Convergent Billing solution will reportedly enable Antel to be the first convergent operator in Latin
America to offer network and service convergence, through pre-paid and post-paid wireline, wireless and
broadband services with fully convergent, real-time charging, billing and customer care capabilities, as well
as subscriber self-care and electronic recharge. This is also the largest contract Intec has secured to date
and will be deliverable in 2008 and 2009.
“By providing complete convergence across all payment and subscription types, Antel can now shift from
a service-centric business model to a more customer-centric approach where they can create targeted
campaigns to meet the individual customer’s needs, thus improving the overall customer experience
and giving Antel an edge over its competitors,” said Andrew Taylor, Intec's CEO.
“Antel selected a solution to become fully convergent, giving us the flexibility we need to become more
customer oriented, able to offer our customers a complete portfolio of services through one unified
billing system, thereby supporting our mission to be the leading telecommunications service provider in
the country,” said Edgardo Carvalho, president of Antel. “We underwent a competitive tender process
and selected Intec based on their proposal and their proven experience.”
Antel is the largest operator in Uruguay, which has a population of 3.5 million. It is the only provider to
offer fixed, wireless and broadband services in the country. Between its wireline, mobile and broadband
services Antel has more than 2.5 million subscribers, with 80% of its mobile subscribers being pre-paid.
“Antel’s current pre-paid billing system was no longer able to meet the volume demands of its growing
wireless customer base. Additionally, maintaining three separate billing systems for pre-paid and post-
paid wireless, wireline and broadband customers was costly and prohibited cross-selling and bundling
opportunities due to disjointed views of Antel’s customer base,” said Ian Watterson, Intec’s CALA
regional director. “Intec’s Convergent Billing solution will address these issues by providing scalable
functionality to support all pre-paid and post-paid customer care, charging and billing services in one
platform, using a common subscriber database, thus decreasing operational expenses.”
Filed under: Billing Contract News Network Operators/VNOs Mobile operators/MVNOs Pre-paid/Post-paid