14May2012
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VanillaPlus Exclusive: Telus' Customers First Culture chief shares experience
Carol Borghesi is senior vice president of Customers First Culture at Telus, the Canadian CSP. Here, she tells VanillaPlus editor George Malim in an e...
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Acision appoints Didier Bench executive chairman 2012-05-14Didier Bench has been appointed executive chairman ... -
Link2One roaming hub signs six new operators 2012-05-11Multilateral roaming hub provider, Link2One, has a ... -
Virgin Media launches mobile e-billing service with ebpSource 2012-05-14UK-based Virgin Media is already reaping the benef ...
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Policy and charging gets sophisticated as use cases enable differentiation
John Aalbers is chief executive of Volubill, the provider of sophisticated ...
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CEM addresses more than just customer satisfaction
CSPs are acquiring new information about their customers every day; what se...
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How to Encourage Profitable Services, Not Throttle Them! Effective Mobile Charging & Policy 2012-04-12The need to control subscriber data usage, in orde ...
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Strategic drivers for early adoption of mobile broadband policy management 2012-04-12If you focus on assuring tomorrow’s success, str ...
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iCDR: The next (r)evolution in Service monitoring! 2011-07-11iCDR: The next (r)evolution in Service mo ...
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The Power of an Integrated CRM 2012-05-07For service providers today, Customer Relationship ...
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Service Performance Assurance Solution for LTE 2012-04-12Cisco 1 estimates global traffic from mobile broad ...
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Quick Win-Win Opportunities - The Smart Alternative to Price-Wars 2012-04-11Competing on price alone does not create market va ...
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